Returns & Refunds Policy

​

We lovingly make every item to order, which means we’re unable to accept returns or refunds. However, if your item arrives damaged or defective, we’ll do everything we can to make it right, including offering a replacement at our discretion.

​

Damaged or Defective Items

If you experience an issue with your order,

please reach out to us within 7 days of delivery with:

• Your order number.

• Clear photos of the damaged item.

We’ll review your request and work with you to find the best solution, which may include sending a replacement free of charge.

​

Critical Issues Only

For urgent issues—such as damaged or defective items—please email us at [your email address] with your order number and photos. We’re here to help!